We are united by a single mission: to make the funeral industry simpler, more human, and more modern.
Our strength lies in our diversity: cultures, languages, and ways of working, all united by a shared vision.
We learn from one another, we grow together, and we draw the best from every local context.
Today, the SimpliTeam is over 100 employees across 5 countries, with diverse backgrounds but a common ambition. We move forward together with kindness, high standards, and a healthy dose of humor whether we’re in Lyon, Milan, or Roskilde.
In every office, we innovate, we share, we challenge each other, and we celebrate victories both big and small.
That is what it means to be part of the Simplifia Group.
Our Customer Success Managers support independent funeral directors in adopting our solutions.
Once the tools are in place, they are there to train, advise, listen, and above all, build a genuine long-term relationship based on trust.
Their role is pivotal: they ensure our partners harness the full potential of our products, ensuring every family we support benefits from a seamless and compassionate experience.
They masterfully balance industry expertise, coaching, service quality, and interpersonal skills.
What it takes to thrive in this role:
Being comfortable with both clients and technology, becoming a true technical reference and a strategic partner.
At SAM Assistance, our advisors are on the frontline, supporting families through funeral arrangements. They don’t just sell a product. They offer useful, concrete services that help and provide relief during a difficult time.
Their role is to listen attentively, to reassure without rushing, and to explain with clarity. The team thrives on trust, solidarity, and a shared commitment to doing things right.
What motivates them? Knowing that through every conversation, they bring genuine relief to families in need.
To thrive in this role, you must:
Love providing practical solutions, be resilient, and know how to reassure and convince with empathy and kindness.
At Simplifia, our engineers aren’t just here to stack lines of code. They design, test, and improve in direct collaboration with the product, business, and support teams.
Their mission: to create useful, stable, and scalable tools, designed for the daily lives of funeral professionals and families. The tech team operates in a collaborative mode, with short cycles, open feedback, and a genuine focus on quality. Here, we challenge ideas, not egos.
To thrive in this role, you must:
Have a passion for clean code, a desire to work on concrete products, and love it when technology truly serves a purpose.
